69 lines
2.5 KiB
JSON
69 lines
2.5 KiB
JSON
{
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"model": null,
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"signature": {
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"description": "Classify a support ticket into both ticket_type and ticket_subject. As you reason, note any uncertainties, ambiguities, and gaps \u2014 both in how the instructions apply to the task at hand and in whether you have the knowledge needed to solve it. Be honest in your reasoning when you are unsure about your answer.",
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"properties": {
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"ticket_text": {
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"__dspy_field_type": "input",
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"desc": "Support ticket text content.",
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"prefix": "Ticket Text:",
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"title": "Ticket Text",
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"type": "string"
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},
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"reasoning": {
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"__dspy_field_type": "output",
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"desc": "Step-by-step reasoning, including uncertainty, ambiguity, or uncertainty in your thought process when relevant.",
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"prefix": "Reasoning:",
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"title": "Reasoning",
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"type": "string"
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},
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"ticket_type": {
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"__dspy_field_type": "output",
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"desc": "One of: billing inquiry, cancellation request, product inquiry, refund request, technical issue.",
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"enum": [
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"billing inquiry",
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"cancellation request",
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"product inquiry",
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"refund request",
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"technical issue"
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],
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"prefix": "Ticket Type:",
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"title": "Ticket Type",
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"type": "string"
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},
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"ticket_subject": {
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"__dspy_field_type": "output",
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"desc": "One of: account access, battery life, cancellation request, data loss, delivery problem, display issue, hardware issue, installation support, network problem, payment issue, peripheral compatibility, product compatibility, product recommendation, product setup, refund request, software bug.",
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"enum": [
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"account access",
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"battery life",
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"cancellation request",
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"data loss",
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"delivery problem",
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"display issue",
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"hardware issue",
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"installation support",
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"network problem",
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"payment issue",
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"peripheral compatibility",
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"product compatibility",
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"product recommendation",
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"product setup",
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"refund request",
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"software bug"
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],
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"prefix": "Ticket Subject:",
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"title": "Ticket Subject",
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"type": "string"
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}
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},
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"required": [
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"ticket_text",
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"reasoning",
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"ticket_type",
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"ticket_subject"
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],
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"title": "GorkemSupportTicketTypeJudgeSig",
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"type": "object"
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}
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} |