server-inference push customer_support_tickets_gorkem

This commit is contained in:
2026-04-25 21:30:54 -07:00
parent 479ced4f55
commit 2d3be3d39b
3 changed files with 116 additions and 0 deletions

69
config.json Normal file
View File

@@ -0,0 +1,69 @@
{
"model": null,
"signature": {
"description": "Classify a support ticket into both ticket_type and ticket_subject. As you reason, note any uncertainties, ambiguities, and gaps \u2014 both in how the instructions apply to the task at hand and in whether you have the knowledge needed to solve it. Be honest in your reasoning when you are unsure about your answer.",
"properties": {
"ticket_text": {
"__dspy_field_type": "input",
"desc": "Support ticket text content.",
"prefix": "Ticket Text:",
"title": "Ticket Text",
"type": "string"
},
"reasoning": {
"__dspy_field_type": "output",
"desc": "Step-by-step reasoning, including uncertainty, ambiguity, or uncertainty in your thought process when relevant.",
"prefix": "Reasoning:",
"title": "Reasoning",
"type": "string"
},
"ticket_type": {
"__dspy_field_type": "output",
"desc": "One of: billing inquiry, cancellation request, product inquiry, refund request, technical issue.",
"enum": [
"billing inquiry",
"cancellation request",
"product inquiry",
"refund request",
"technical issue"
],
"prefix": "Ticket Type:",
"title": "Ticket Type",
"type": "string"
},
"ticket_subject": {
"__dspy_field_type": "output",
"desc": "One of: account access, battery life, cancellation request, data loss, delivery problem, display issue, hardware issue, installation support, network problem, payment issue, peripheral compatibility, product compatibility, product recommendation, product setup, refund request, software bug.",
"enum": [
"account access",
"battery life",
"cancellation request",
"data loss",
"delivery problem",
"display issue",
"hardware issue",
"installation support",
"network problem",
"payment issue",
"peripheral compatibility",
"product compatibility",
"product recommendation",
"product setup",
"refund request",
"software bug"
],
"prefix": "Ticket Subject:",
"title": "Ticket Subject",
"type": "string"
}
},
"required": [
"ticket_text",
"reasoning",
"ticket_type",
"ticket_subject"
],
"title": "GorkemSupportTicketTypeJudgeSig",
"type": "object"
}
}